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Virtual mailbox in Calgary

A real Calgary street address for your personal or business mail, wherever you live. We receive it, let you know, and send it on when you ask.

A real street address, without the mailbox trips

With a virtual mailbox, your mail and parcels come to 918 16 Ave NW and we let you know when something arrives. When you want it, we forward it to you.

Who it is for

  • People who live outside Calgary or Alberta and need a Calgary address.
  • Online sellers who want a business address that is not their home.
  • Travellers and snowbirds who are away for long stretches.
  • Anyone who would rather keep home and business mail separate.

Plans and prices

Plan3 months6 months12 months
Virtual Personal
A Calgary address for personal mail
$24$21$19
Virtual Business
A Calgary address for your business
$29$26$23
Registered Office
For companies that need a registered office address
$49$44$40

Price per month, plus 5% GST. You pay for your whole term up front: 3 months is the minimum, then 6 or 12. A dash means that term is not offered for that plan. 12-month terms include free setup and 2 free scans a month.

Setup is a one-time $9.95 (free on 12-month terms). Forwarding is $9.95 per forward plus postage.

What is included

  • A Calgary address for your bank, bills and ID. Write it as Unit, Suite or Apt.
  • We notify you when your mail arrives, like government mail, ID, a bank card or cheques. Expecting something else? Just tell us and we will let you know once it arrives.
  • Pickup at our counter during opening hours.

Extras: pay only when you use them

Pay only when you use it

A parcel arrives for you
$2.00 per parcel
We receive it, hold it safely and notify you. Same on every plan, virtual included.
Registered mail
$4.95 per item
We sign for it on your behalf and let you know it is here.
Customs and duties on a parcel
What we paid, plus a $10 service fee
If a parcel needs customs or duties paid before it can be delivered, we can pay them for you. You pay us back exactly what we paid (no GST on that part), plus our $10 service fee and the usual $2.00 parcel fee.
Parcel storage
7 days free, then $0.70 a day
For mailbox clients, until collected or forwarded.
Open and scan your mail
$2.25 per item
Up to 10 pages, then $0.25 for each extra page. We email you the scan. 12-month plans include 2 free scans a month. Unused scans do not carry over.
Forward mail or a parcel to you
$9.95 plus postage
The $9.95 is included once a month on Business Pro and once every 2 months on Snowbird. For mail, postage is $1.95 per stamp (how many depends on the weight and where it is going). The envelope is included. We show you the postage first.
Shredding
Regular $1.25 per lb. Secure $2.00 per lb.
Secure shredding is done by a third-party shredding company.

One-time fees and deposits

Setup
$9.95 one time
Free on every 12-month plan, and included on Starter and Business Pro.
Mailbox key (physical mailboxes)
$25 deposit per key
Refundable.

No mailbox? Pay per parcel

One-time parcel (no mailbox)
$19.95 per shipment
We receive it and notify you. 7 days free, then $0.30, $0.50 or $1.00 a day for a small, standard or large parcel.
Ship it on to you
The label plus $4.95 handling
Price depends on carrier, size, weight and where it is going. Several shipments? We repack them into one box at no extra charge.

Prices plus 5% GST where it applies.

How it works

  1. Choose Virtual Personal or Virtual Business and see your total.
  2. Check your government photo ID online with a secure ID-check service. ID from any province or country is fine. Nothing opens in your name until it is checked.
  3. Sign the rental agreement, then pay.
  4. Use your Calgary address. We tell you when mail and parcels arrive, and forward them when you ask.

Common questions.

What is the difference between a virtual and a physical mailbox?

A physical mailbox is a keyed box at our counter that you pick up from. A virtual mailbox gives you a real Calgary street address: we receive your mail and parcels, let you know when they arrive, and forward them when you ask. Many people choose virtual if they live outside Calgary or travel a lot.

Do I pay every month?

No. You pay for your whole term up front, not month by month. 3 months is the minimum, then 6 or 12 months. We show the price per month so you can compare plans, and a longer term lowers it. For example, Business Address on a 12-month term is $33 a month, so you pay $396 plus GST once. When your term ends it renews for a like term unless you give us 30 days' notice.

Can you forward my mail?

Yes. Forwarding is $9.95 per forward plus postage, and we show you the postage before anything is sent. Business Pro includes one forward a month and Snowbird includes one every 2 months. The $9.95 handling fee is included on those plans, and postage is extra.

How long do you hold my mail and parcels?

Letters are held free while your plan is active, until your holding space is full. If it fills up, we will message you to forward or collect. Parcels are held free for 7 days, then storage is $0.70 per day until collected or forwarded. If your plan ends, we hold everything for 30 days, then it is returned to the sender.

Can you open and scan my mail?

Yes. On request we open it and email you a scan: $2.25 per item up to 10 pages, plus $0.25 for each page after that.

Do you shred documents?

Yes. Regular shredding is $1.25 per lb. Secure shredding is $2.00 per lb and is done by a third-party shredding company. Just ask us.

Get your Calgary address set up.